What should we call deerfield




















Who should I call to answer questions about my traffic ticket? If you have questions about a traffic ticket that the Deerfield Police Department issued, please call the Park City Branch Court at Who should I call if I have questions about a court date? If you have questions about your court date please call the Park City Branch Court at What can I use as bond for my traffic ticket? As of January 1, Illinois is a sign and drive state. This means that for most traffic tickets you will be able to sign the ticket instead of posting bond.

In the event that another form of bond is required you may post a bond card or cash. If you will be posting cash it needs to be the exact amount that is due. Officers do not carry change in the squad cars, and change cannot be made at the Police Department. Do not mail checks to the Deerfield Police Department.

Once you are issued a traffic ticket, then any correspondence you have should be directed to the Lake County Court. Where is the court located? This is the address that traffic tickets should be mailed to, or to go to if you have a traffic court date. What do I get when I receive a traffic ticket? If you receive a ticket then two copies will be issued to you.

The blue copy is called the Court Communication Copy and the back of this ticket must be filled out with either your guilty or not guilty plea and then mailed back to the court at Park City Branch Court Greenleaf Street, Park City, IL If you have any questions please call the Court at What are my options when I receive a traffic ticket?

There are 3 options should you receive a ticket: - Plead Guilty - Send in the blue copy of your ticket marked guilty along with your payment if you did not post cash with your ticket and the ticket will be on your record. The court will supply you with the information for the class and once the class is completed the ticket will not show on your record. How can I pay my false alarm invoice? What should I do if I want to install an alarm in my home?

Per Village ordinance every alarm in Deerfield must have a permit. If you have just moved to Deerfield, or are putting in a home alarm system please stop by the Police Department and fill out an Alarm Permit Application. Alarm Permit Applications cannot be submitted by fax or over the internet. What hours can someone solicit door-to-door? Solicitation can take place Monday through Saturday from 9 a. If you would like a no soliciting sign to place on your front door, please stop by the Police Department or Village Hall between the hours of 8 a.

Monday through Friday and we will be happy to provide you with one. Can I solicit door-to-door? Anyone interested in door-to-door solicitation must first fill out an application at Village Hall and receive approval to solicit. Anyone soliciting door-to-door without a Solicitors Permit will be ticketed and fined. Depending on the type of solicitation there may be a charge for a Solicitors Permit. If you have any questions please call Village Hall at Who should I call if my electricity goes out?

Unless you have an emergency that requires assistance, please do not call if your electricity goes out and do not call the non-emergency number to report or inquire about the power outage - the Police Department cannot answer questions about the duration of the power outage.

If you have questions during a power outage call ComEd at Who should I call if there is water in my basement? Unless you have an emergency that requires assistance, please do not call or the non-emergency number. Call a plumber or, if you believe the flooding is due to a water main call the Deerfield Public Works Department at What if I have other questions for the Police Department?

Please call our non-emergency number for any other questions. What can I do to minimize cost for this utility sewage? When rain events occur in Deerfield, dramatic increases in flow occur at the treatment plant. This water which did not need to be treated is pumped, aerated and disinfected at significant expense to the Village for electricity and chemicals. Who should I contact if I have questions about my water bill? Any questions about your water bill should be directed to the Finance Department at Why do I have sprinkling restrictions and when are they?

The Illinois Division of Water Resources requires that municipalities using Lake Michigan water restrict lawn sprinkling between May 15th and September 15th. Accordingly Deerfield's restrictions during this period are as follows: Even numbered addresses may sprinkle on even numbered days from midnight to noon and from 6 p. Odd numbered addresses may sprinkle on odd numbered days from midnight to noon and from 6 p. Sprinkling is not allowed for anyone between the hours of noon to 6 p.

These restrictions apply only to lawn sprinkling. Newly sodded areas of lawns may be watered at any time on any day for the 2 week period following the installation of such sod. What type of sewers does the Village have? The Village has storm sewers and sanitary sewer systems. What function do storm sewers provide? Storm sewers are designed to collect and direct storm water to storage areas or to creeks. Storm water is not treated. You should never pour unwanted chemicals or other foreign substances in the storm sewer.

What function do sanitary sewers provide? Sanitary Sewers provide direct waste pumping stations that pump to the treatment plant for treatment and discharge to the West Fork of the North Branch of the Chicago River.

Who is responsible for the sanitary services? Section of the Municipal Code states that all repairs and maintenance of the services lines from the public sewer, including the connection to the public sewer, to the premises served and in the sanitary sewer system of the building served shall be made by and at the expense of the owners of the premises served.

Who do I contact if there is a sewer back up in my home? After , call the non-emergency number for the Deerfield Police Department at and they will direct your call to the Sewer Department. Why is there an odor coming from my floor drain? Usually this occurs in the winter time as the trap in the floor drain dries out, allowing the sewer odor to enter the house.

To fix the problem, add water to the floor drain and the smell should go away. If this method doesn't work, contact the Public Works Sewer Department at for further assistance.

What happens to sewage after we flush? Sewage is pumped to the Deerfield Wastewater Reclamation facility. In many cases, the discharged water is cleaner than the water in the river.

What should not be flushed? Where should I place my mailbox? The face of your mailbox should be at least 1 foot behind the curb. How often does the Village sweep the streets? Public works has 1 street sweeper to sweep approximately miles of streets. It takes approximately 9 to 14 days to sweep all the streets in the Village. During the sweeping season, which is generally March through November, every attempt is made to sweep every residential street at least once.

Who do I contact if my street sign needs to be replaced? If you are aware of a sign that needs to be replaced, please contact Public Works at Who should I contact if I notice a burned out or damaged light pole? Public Works will report the request if you call Lights on concrete poles are generally the responsibility of Public Works and should be reported to Public Works at When a street light outage is not a burned out bulb, it might be an underground fault. Public Works may have to dig, which may lengthen the amount of time to make proper repairs.

What facilities are at the Treatment Plant? The Deerfield Wastewater Treatment Plant consists of grit handling, primary settling, trickling filters, activated sludge, secondary clarifiers and disinfection facilities. In addition, for sludge handling, we have anaerobic digesters, aerobic digesters and sludge drying beds.

We also have excess flow facilities, which include settling basins, disinfection and a storage lagoon. This facility is located on a ten acre site. What does the Village do with treated sludge? After sludge digestion and drying on our sludge drying beds, sludge is stockpiled on site. Once a year, the Village contracts with a licensed sludge hauler, who finds farm fields for land application of the sewage sludge. This is why it is important to flush only human waste to the treatment plant.

Is the treatment plant regulated? The Village has permits to treat and discharge to the waters of the State of Illinois. Our treatment plant and 3 bypass storm treatment facilities have separate permits. The IEPA has the right to inspect our facilities and sample at any time. Is it alright to prune my parkway tree?

Homeowners should not attempt to prune parkway trees. As parkway trees are in the Village right-of-way, they are the responsibility of Public Works. These trees are trimmed to specific specifications. The Village has contractors who trim trees as well as our in-house staff. Who should I contact if my parkway tree looks sick or dead? Contact Public Works at to have the Village to check out any problems with parkway trees and perform any remedy required.

Can I put too much mulch around my tree? Yes, any more than 2 to 3 inches prevents water from getting to the roots of the tree. Also, do not mound the mulch or dirt around the trunk of the tree. This can make the tree vulnerable to diseases and insects. An alternative is to saucer the mulch or dirt around the tree to help capture water.

When is leaf removal? Leaf removal is performed during the 4 weeks prior to the week of Thanksgiving. How do I dispose of my leaves? Leaves can be disposed of in a number of ways. Rake the leaves to the curb in a long neat pile, approximately 4 feet wide, for Public Works vacuum machines to collect. Please do not place the leaves in the street or on carriage walks or sidewalks. Do not rake grass clippings, sticks, rocks, branches or mud to the curb with your leaves.

These materials clog and damage the equipment used for collecting leaves. If these items are found, the leaves will not be removed. You can also place the leaves in paper yard waste bags for Waste Management to collect with the weekly yard waste pickup. A landscape waste sticker must be affixed or else the bags will not be collected. You may also have your landscaper take the leaves away to a waste site.

When should I water? Generally speaking, trees require one inch of water per week when in leaf, either from rain or homeowner. Set a hose to trickle over the area within the drip line and move the hose periodically to cover as much of the root zone as possible.

Care must be taken not to over water trees, as too much water can kill the tree as well. Where does my drinking water come from? The Village of Deerfield purchases its water from the City of Highland Park, whose water treatment facility collects and processes from Lake Michigan. Processed water is then pumped to 1 of 4 places; 1 of 3 reservoirs or 1 elevated tank. From there, it is pumped into the water distribution system.

How safe is my drinking water? The water supplied to the Village of Deerfield is very safe as it must meet the U. Environmental Protection Agency's standards for safe drinking water. Should I buy bottled water? You don't need to buy bottled water for health reasons; Deerfield's drinking water meets all of the Federal and State drinking water standards. Bottled water may have a slightly different taste than tap water, but it costs up to 1, times more than municipal drinking water.

In emergencies, bottled water can be a vital source of drinking water if water service is lost. The U. Environmental Protection Agency for tap water, but the quality of the finished product is not government-monitored. Can I test my own water at home? You can, but not in a meaningful way.

Simple kits are available to test for hardness and some chemicals like chlorine and lead, but a thorough analysis is not possible. The Water Department provides information on water quality, published in our annual drinking water quality report.

What is the hardness of the water? On average the water hardness is approximately 7 to 8 grains or parts per million. Periodically, my water tastes and smells funny. Why does this occur? The most common reasons for taste and odor problems with drinking water include chlorine that is added to the water to kill bacteria; Non-toxic algae, bacteria, and tiny fungi grow in surface water sources and give off non toxic, smelly chemicals that cause unpleasant tastes in drinking water.

Different algae cause different tastes and odors, for example a grassy, swampy taste. The tiny fungi can cause an earthy musty taste; and Metallic tastes can come from iron rust in iron pipes.

Odor poses no health impact and is strictly aesthetic. What can I do about these water taste and odor problems? In-home water filtration systems that employ activated carbon can help reduce or eliminate these tastes and odors.

If you purchase such a unit, please remember that it is very important to follow the manufacturer's instructions with respect to maintenance. In addition, cooling water in your refrigerator can help. Who should I contact if I have questions about my water? Any questions about water or water quality should be directed to the Water Department at What is the Village's first step in snow removal? Public works utilizes over 20 pieces of equipment during the winter for snow removal.

When the snow starts to fall our salt trucks are the first to respond. When does Public Works use salt trucks? If less than 2 or 3 inches fall the salt trucks alone are used for snow removal and control. We use to tons of salt every year to help keep the streets safe. Where does Public Works distribute salt? Public Works distributes salt on all major streets and feeder streets. The rest of the streets receive salt at intersections, stop signs, curves and hills. How does Public Works determine where snow removal equipment will be utilized?

When approximately inches of snow has fallen the remainder of the snow equipment is called out and put into service. The Village does not have enough equipment to make sure every street is kept clear of snow during the duration of the storm though through careful planning and with dedicated staff, snow operations will continue until every street has been cleared.

We have 1 sidewalk plow which is used to clear sidewalks around schools and along Deerfield and Waukegan Roads. What is the best way to clear snow from my driveway? Shovel as much of the snow from your driveway as possible to the right side as you look out to the street.

Snow on the left side could be pushed back into the driveway by Public Works snow plows. Be a good neighbor, if you have a plow service make sure they know where to push the snow so it won't end up in your neighbor's yard or driveway.

During Winter when may I park my vehicle on the street? By village ordinance you cannot park your vehicle on the street for 24 hours after 3 inches of snow has fallen or deposit snow from your property on the street or sidewalk.

How and when does Public Works repair snow plow damage? Public works repairs snow plow damage with black dirt and seed. This is generally performed in early spring when the threat of snow is less likely. Contact Public Works if damage was caused by Village plows. After dirt and seed is put down, homeowner is responsible for maintenance. How can I keep my mailbox from being damaged as a result of the winter weather? Mailboxes are the responsibility of homeowners to maintain in good condition and in the right location.

A mailbox knocked down in a snow storm it is almost always from the weight of the snow and not from the plow making contact with it. Make sure your support posts are not rotting or rusting away and that they are securely fastened. What is the benefit to my city for performing a Smoke Test? The Sewer Division has performed hundreds of sewer system evaluations. Smoke Testing is one technique utilized to identify sections of sewers which may exhibit inflow during heavy rainfall.

What exactly is a Smoke Test? A 2-man or 3-man crew from the Sewer Division will use a high capacity blower smoke technique to test each sewer line. Smoke blowers are placed on manholes and smoke is blown through the sewer system. Anywhere the smoke exits, there is potential for stormwater to enter the sewer system.

How will my residents know when Smoke Testing will be performed in their neighborhoods? Prior to beginning the smoke testing, the Sewer Division will place door hangers on the front door of every building on the streets to be smoke tested at least 24 to 48 hours in advance.

Notices will be distributed by 2 people from the smoke testing field crew. If requested by the city, the Sewer Division will post the smoke testing schedule on the Village of Deerfield website. How are Sewer Division crews recognizable in the field? Crew members operate from vehicles with Village of Deerfield signage. Is the smoke that you use hazardous? The smoke that comes out of the vent stacks on houses or holes in the ground is non-toxic, harmless, and has no odor.

It does not create a fire hazard. Do my city's residents have to do anything to prepare their homes for Smoke Testing? Drain traps should always be filled with water to prevent sewer gases from entering the building. About 3 cups of water should be poured in floor and sink drains, filling the traps to prevent smoke from entering the home.

If smoke does enter, the resident should consult a licensed plumber. If harmless smoke can enter through faulty plumbing, the potential exists for dangerous sewer gases to also enter the home. Should smoke enter your building or structure, contact a member of the smoke testing crew working in the area.

What if smoke comes out of a resident's yard or driveway? This could mean that there a drain on the property which is connected to the house lateral instead of the storm system. It could also mean that there is not direct connection, but that the lateral has breaks or cracks in the pipe that drain runoff after it has percolated into the soil.

If there is smoke in the resident's yard, does that mean the cause of the leak needs to be dug up? In a worst-case scenario, yes, but there are many other solutions, such as disconnecting the drain or lining a portion of the house lateral without an excavation. Does the resident need to be home when the Smoke Testing is performed? Homeowners do not need to be home and at no time will field crews need to enter the residence.

Field inspectors will be noticeable documenting the testing, taking photos and measuring distances so that the defects may be found at a later date and repaired. What if a test yields no smoke defects? Obviously, if the sanitary sewer line and the lateral are in good condition, and there are no drainage facilities connected to them, the smoke has no place to go other than up the house vent stack, as it is supposed to.

However, sometimes the smoke doesn't appear at all even though there is a defect. The Sewer Division crews are trained to identify these "suspect" situations and performed a dye test to conclusively determine whether the suspect is positive or negative. But this is a subject for its own set of QAs. What is required to complete the work? A permit and scope of work from the contractor are required.

What do I do after my plumber completes the work? Are there any fees waived? Who's eligible? This service is provided at no cost for our residents. How does the program work? Please note that a ticket does not constitute a tip. Are airport trips covered by the Taxi Subsidy Program? What if there is more than 1 registered rider using the same taxi? Which taxi companies can we call? You may call American Taxi at or Taxi at How do I sign up?

How do I report complaints? If you experience any problems with taxi drivers while using a Taxi Subsidy Program ticket, please do the following: 1. I purchased my sticker s online. When and how will I receive them? I sold my car and bought a new vehicle. Can I re-use my current sticker? What do I do if my refuse, recycling or yard waste is missed? Call Lakeshore Recycling at How do I determine the date of my refuse collection?

How can I dispose of construction debris? Construction debris must be placed at the curb and amounts are limited. Individual pieces are limited to 50 pounds for collection at the curb. How can I dispose of larger household items? What are 'holidays' for refuse collections? Holiday refuse collection occurs when a holiday falls on or before your regularly scheduled collection day. Collection will be 1 day later that week. Where are recyclables collected? Recyclables should be placed on the curb in the container provided by the waste hauler.

What materials may be recycled? When are yard waste collections? How much do yard waste stickers cost? What requires a yard waste sticker? The Village requires that all grass, leaves, brush and other organic garden and yard waste be placed in a bag with a sticker.

Bundled branches also require a yard waste sticker. Where can I purchase a yard waste sticker? Visit FEMA's website. What is the role of the Board of Zoning Appeals? The burgeoning tourism industry was evidenced by the new proliferation of hotels and motels along the shoreline. Its first project was establishing Pioneer Park along the banks of the Hillsboro Canal.

The Lions cleared the scrub growth and fashioned a picnic area and a baseball diamond complete with stands and barbecue pits. The park has been expanded since to include recreational buildings, boat ramps and lighted tennis courts. To raise funds, the club held several chicken and rib barbecues. The fund-raiser became so popular that it became an annual celebration, now known as Founders' Day. In the town name was changed to the City of Deerfield Beach.

The economy gradually continued to evolve away from agriculture toward tourism. Now the economy is heavily diversified and includes distribution, manufacturing, and office industries in addition to tourism.

The sustained year-round population of over 50, evidences the strength of the local economy. The City of Deerfield Beach provides customer-oriented services, which create a quality of life that, encourages residents and employers to enjoy South Florida and prosper in an ever-growing international economy.

Skip to Main Content. Loading Close. Do Not Show Again Close. Visitors History. Home FAQs. When do I need inspections and who do I call? Chances are if you have a permit you will need something inspected, the permit application has a list of when inspections should be call for and prior to certain stages of the project items need to be checked for code compliance.

To schedule an inspection with a building inspector or plumbing inspector, call the Building Department at Engineering and site development inspections and inspections that take place within the right-of-way are scheduled through the Engineering Department at Fire Department inspections are scheduled through the appropriate fire protection district. Show All Answers 1.

What hours is construction is allowed? There are hours during which construction may occur are: Monday through Friday - a. Saturday - a. If construction is taking place outside the permitted times, call the Deerfield Police non-emergency phone number at



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