Popular Articles Quad what and octa who? A quick guide to processor lingo. Android Lollipop: Our favorite features. Top 10 battery tips for your smartphone or tablet. This content is provided for information purposes only. All information included herein is subject to change without notice. Verizon is not responsible for any direct or indirect damages, arising from or related to use or reliance of the above content.
Top Device Brands. Samsung Apple Motorola Google Amazon. About Verizon. As I mentioned, by a. About four hours later, we decided to pick up the phone and call Verizon support.
We had always had the option to upgrade in the past simply by paying half the device off. Aside from the hold times with Verizon, the people I spoke with were very helpful and were able to get the issues resolved. In total, I was on the phone for about 1. Here are some lessons we learned and hopefully writing this out will help others figure out how to upgrade their line if they are having trouble and MAYBE Verizon will take note of this the next time they go through a website design system upgrade.
Had we known that payment would need to be made before the line was eligible for the early upgrade we would have done so days before to ensure the payment was reflected on the account. If the ordering system asks for a payment method, this only means that it will be charged to your account once the order is shipped. All three of those line items were part of our Day Of charges. LESSON 4: If you get trapped into a loop with preordering that tells you you have to pay your current device in full, call customer service.
They have ways of bypassing that roadblock so you can still do an early upgrade. When you are part of the Device Payment Plan program you are essentially leasing the device from Verizon or your carrier of choice and have the option of returning it in order to fulfill the terms of the DPP. It is NOT considered a trade-in. So, if you happened to have a second iPhone that was paid off, I suppose you could get credit for it, but few people have multiple iPhones laying around like that.
Until then, we might be left calling to upgrade for the foreseeable future. I am an experienced marketing professional and published novelist. Global coverage. Get more. Verizon Up. Device protection. Verizon Cloud. Health discounts. Social impact. Support Support Support Close. Support overview. Mobile support overview.
Account management. International trip planner. Order status. Download My Verizon App. Community Forums. Home support overview. Fios Internet. Home Phone. Speed Test. Download My Fios App. Contact us. Sign in. Choose your cart Mobile solutions. Home solutions. Network awards. Global coverage. Get more. Verizon Up. Device protection. Verizon Cloud. Health discounts. Social impact. Support Support Support Close.
Support overview. Mobile support overview. Account management. International trip planner. Order status. Download My Verizon App. Community Forums. Home support overview. Fios Internet. Home Phone. Speed Test.
Download My Fios App. Contact us. Sign in.
0コメント